Frequently Asked Questions

For an effective pest treatment we encourage you to clean and declutter your home and yard, vacuum and clean floors, pick up pet bowls, toys, beds, cover or put away children’s items, relocate your pet for the duration and up to 3 hours after the treatment, take clothes off the line, and let us know where you have seen the pest activity.

If the carpet or upholstery is very dusty or if you have pets, it is best for you to run a dry vacuum over the carpet or upholstery before we arrive to ensure the cleaning process is more effective. We can then focus on a deep thorough clean of your carpets or upholstery.

It will take between 3-5 hours weather dependent for your clean carpets to dry. On warm days it can dry very fast. A cold or humid day it can take longer. Turning on fans or air conditioning can help speed up the drying process.

We will certainly try and it really depends on the type of stain, the carpet or upholstery fibre, how old the stain is and if it has been treated before. Letting us know about stains at your time of enquiry will help us prepare with specialised stain treatment and be able to estimate a time frame for your job.

We need to know which rooms of carpet need cleaning or descriptions of the upholstery that need cleaning and if there are any stains that need treating. You can text carpet and upholstery photos to 0432711145 or email carpet and upholstery photos to info@goodcallcarpetandpest.com.au. We also need to know if there is a dedicated parking space for our van. This information helps us estimate the time required to complete your carpet or upholstery cleaning.

When it comes to restoring the glory of your carpets, choosing the right cleaning method is paramount. Among the options available, steam cleaning, also known as hot water extraction, stands as one of the most effective methods. This technique penetrates deep into carpet fibres, breaking down dirt, allergens, and stubborn stains. Its high-pressure application and simultaneous extraction eliminate grime, leaving carpets fresh and sanitized.
Encapsulation cleaning, otherwise known as dry cleaning is another option. This method involves using encapsulating chemicals that trap dirt, forming crystals which are vacuumed away later. It offers quick drying times and stain removal.
Each technique has its merits, but for a thorough deep carpet clean, book Peter at Good Call for your carpet and upholstery steam cleaning. It’s the most effective choice, revitalizing your carpets and furniture with a fresh, rejuvenated look.

End of lease carpet cleaning also known as move out carpet cleaning, bond carpet cleaning or exit carpet cleaning, is a crucial aspect of moving out, ensures the restoration of carpets to their original state before vacating a rental property. This process involves a comprehensive deep clean of all carpeted areas, aiming to remove accumulated dirt, stains, and allergens. It’s not merely about tidiness but fulfilling lease requirements, as many landlords or property managers stipulate professional carpet cleaning as part of the lease agreement. Professional move out carpet cleaning uses advanced techniques like steam cleaning to achieve thorough results. Check your lease contract for move out pest control requirements, you may need a flea treatment or full general pest treatment too and we can help! Book professional Redlands carpet cleaner Peter at Good Call to secure your bond refund and leave behind a clean, welcoming space, complying with the terms of your lease agreement.

The frequency of professional carpet cleaning hinges on various factors, such as household traffic, pets, and lifestyle. As a general guideline, experts recommend professional carpet cleaning every 12 months for typical households. However, high-traffic areas, homes with pets, or individuals prone to allergies might necessitate more frequent carpet cleaning, possibly every 6 to 12 months. Regular professional carpet cleaning not only revitalizes carpets but also prolongs their lifespan, removing deeply embedded dirt, allergens, and stains that regular vacuuming can’t reach. Assessing individual needs and considering factors like foot traffic, pets, and allergies helps determine the ideal cleaning schedule, ensuring clean, fresh carpets that contribute to a healthier indoor environment for you and your family. Book your professional carpet cleaning in Redlands with Peter at Good Call for impressive results.

Investing in a professional upholstery cleaner is undeniably worth it. While DIY methods seem tempting, they often fall short in achieving the desired results. Professional upholstery cleaners bring expertise, specialised tools, and industry-grade solutions that effectively tackle stubborn stains, deeply embedded dirt, and allergens, rejuvenating your furniture in ways DIY methods cannot match. Beyond aesthetics, professional sofa cleaning enhances the longevity of your upholstery, preventing premature wear and tear. Moreover, it contributes to a healthier indoor environment by removing allergens and bacteria. The value lies not just in the immediate results but in the long-term care and preservation of your furniture. So, when considering the worth, the enhanced appearance, longevity, and improved indoor air quality make professional upholstery cleaning a wise and worthwhile investment. Good Call’s upholstery cleaner Peter is happy to help.

Pest control chemicals serve as an effective means to manage unwanted pests, yet safety concerns often arise. While these chemicals are designed to target pests, their safety largely hinges on proper usage and adherence to guidelines. It’s crucial to note that some chemicals, if misused or overused, may pose risks to humans, pets, and the environment. Opting for professional pest control services ensures trained experts handle these chemicals safely, following strict protocols to minimize any potential risks. Additionally, choosing eco-friendly or natural alternatives helps reduce exposure to harsh chemicals. Prioritizing safety measures, proper application, and considering alternative solutions can effectively manage pests while prioritising the well-being of your family and the environment.